Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I can't get to my boards

I reach the front page OK and am logged in.  However when I click on 'Go to my boards' nothing loads.  It isn't a connection problem, as everything else is working fine.  This has never happened before.

Nothing has changed in my set up recently.  I'm using Windows 10 and Firefox.  Can anyone suggest how to sort out this problem?

2 answers

0 votes

Two things to try:

1. Does it work on mobile?

2. If you hit refresh twice, does that help at all?

Can you show a picture of a) where you are clicking "go to my boards" and also b) what you see after you click that?

Thank you Michael.  I don't have a smartphone so can't try that.  I've tried hitting refresh twice, but that makes no difference.

I'm attaching two screenshots and hope they're helpful.

The screenshots didn't get attached.

 

Also, can you open the Console in Firefox? 

  • Press the Ctrl+Shift+K (Command+Option+K on OS X) keyboard shortcut.

And then try again and upload anything that appears in that console?

Hey @Michael Pryor ,

 

Possibly related, I'm getting a 429 on the PUT call to move a card from one board/list to another board/list. The response is:

`{"message":"Unable to move card between boards","error":"LOCK_TAKEN"}`

And the second onetrello screenshot 2.jpg

Update - I've just tried on Edge, which I don't normally use at all, and there it's fine.  So I suspect it may be a problem with Firefox, and will hope that it gets fixed sometime soon!

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Trello

📹 What is Trello?

Hello Community!  My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...

817 views 13 30
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you