I can't close some power ups after working with them

[Ignacio Illanes G.]

I have a business account with Trello. I've noticed some power-ups don´t close after I work with them. Even though I click on the close button (X), they keep like freezing, without closing. Only way to get back to my board is by refreshing the page...

[Keli]

Hi @Ignacio Illanes G. 

It sounds like there may be some badly cached data or a browser extension preventing these Power-Ups from closing like they should. Can you follow the troubleshooting steps for your preferred browser at https://help.trello.com/article/736-troubleshooting-browser-issues-with-trello to see if that clears up the problem?

Alternatively, logging in to Trello using a private/incognito browser tab will also help us to pinpoint a browser cache or extension problem.

If these suggestions don't help, please reach out to our support team directly at http://www.trello.com/contact and we'll be happy to further assist!