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I can login on my desktop and samsung tablet but not my new phone it comes up with We're having trou

Shayne Shepherd April 27, 2021

I can login on my desktop and samsung tablet but not my new phone it comes up with We're having trouble logging you in.  There seems to be an issue with your identity provider.  I have tried reloading trello on the phone.  

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Soumyadeep Mandal - SaM
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April 27, 2021

Hi @Shayne Shepherd 

Welcome to the Atlassian community!

Just clear cache and then try to load the page again and log in!

Shayne Shepherd April 27, 2021

Hi I forgot that i cleared the cache and it made no difference

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Soumyadeep Mandal - SaM
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April 28, 2021

Can you please share the screenshot?

Shayne Shepherd April 29, 2021

Hi the phone had not been updated for ages so when I updated everything it started working.

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Soumyadeep Mandal - SaM
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April 30, 2021

That's great to know that you resolved your issue!

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