I am trying to reset my password from an old email account

[Michelle Crippen]

Please help me login. My username/ login is associated with an old email address which does not exist anymore. Each time I try and reset my password it says a link has been sent to my old email address. How do I get around this to be able to access my account in Trello? 

[Alex Waite]

Hey Michelle,

We can only send password reset emails to the email address you used to set up an account. 

If you have access to the email and you're not receiving password reset emails, can you raise a ticket at trello.com/support?

Thanks,
Alex

[Michelle Crippen]

What do you suggest I do to gain access and login to my account? I do not have the email associated with the account anymore and there is important information in my Trello account I need to get to. 

[Alex Waite]

Hi Michelle, if you raise a ticket with Trello support using the link I've provided we can look into it. 

[Michelle Crippen]

When I copy and paste the link provided it takes me to a Trello window that states "No Page Found". Any other suggestions? 

[Alex Waite]

Apologies, the link is https://trello.com/contact