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I am not seeing changes made by the other Admin on my board.

I am just starting with Trello. Trying to convince my company to use the product. 

I have created one board only and invited the other team members. They have joined and registered accounts. 

The other person I have assigned Admin permissions has been making changes now for a day or two. 

We had a meeting today and she is making changes to the board but I do not see her view of the board with the changes reflected. 

When I click the her name and View board member's activity. I can see that she has made changes as recent as several minutes ago. 

The problem is my board looks the same as it did the last time I edited it. It looks as though she has made label changes and can view the text on the labels as well as added items to the checklist on several cards. 

I do not see these changes even after refreshing and logging in and out. 

 

Is there a minimum amount of time before I can see the changes, or am I not going to see them at all. Perhaps I am misunderstanding how the product works. 

 

I can't very well sell them on this if it is not functioning properly. I really want this to work. 

 

Any help would be appreciated. 

 

1 answer

0 votes
Iain Dooley Community Leader Jun 26, 2019

@Ivan Telco the changes should show up immediately, do you have a filter on for the board? You should see a little green "X" in the top right if so. This might be hiding some changes

@Iain Dooley I do not have a filter as far as I can see. It looks like it may be the users internet connection is slow. I test with a local user and saw notification of changes right away. She is mobile and is using a hotspot. I think that may be affecting things. 

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