I am no longer seeing my trello account

Suzanne Harris
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December 24, 2024

Hello!

 

My name is Dr. Suzanne Harris and I have had a trello account (with lots of boards etc) for years.  I made the transition to signing in via atlassian quite a while ago with no issues and recently cannot find my account anymore.  When I sign it it takes me to some new platform with no prior boards or data available.

Can someone help me find my way back to my data?

 

Thanks in advance for your help~

Suzy

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1 answer

1 vote
Jacko Joao December 24, 2024

Hello Suzanne Harris,

Thank you for reaching out! It seems your account might be linked to a different email or Atlassian account. Please try signing in with any alternate email addresses you may have used. If that doesn’t resolve the issue, I recommend contacting Atlassian Support directly here to help recover your data.

They should be able to assist you promptly.

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