Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

I added a team member to my board & I verified that he is listed. He received the following error:

Debra Domeyer
Debra Domeyer June 16, 2020

1E834A97-CE04-40EA-999D-D83955FCFB1F_4_5005_c.jpeg

Answer
Watch
Like Be the first to like this
299 views

2 answers

0 votes
Iain Dooley
Iain Dooley
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
June 17, 2020

@Debra Domeyer Trello has lots and lots of users, if you invited this team member to the board by name or username, it's possible you invited the wrong account. Did you invite them using their email address? If so, are they perhaps logged into a different Trello account other than their main account?

Reply
0 votes
Jack Brickey
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
June 16, 2020

hi Debra, welcome to the Community. Do they have Browse permissions in the project? Project settings > permissions > browse...what roles are listed and more importantly is the user in one of the roles? Also, check that the link is accurate. See if they can find the board by clicking in the search box at the top and entering the name of the board.

Reply

Suggest an answer

Log in or Sign up to answer
Trello
Trello
TAGS
AUG Leaders

Atlassian Community Events

    See all events