Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to migrate domains for members

We are migrating domains and I need to figure out a way of how add members on the new domain who are already members on the old domain.

For example:  membername@firstdomain.com has access to boards on Trello.  I send invite to membername@seconddomain.com and when membername accepts the email invite they are logged in to Trello as membername@firstdomain.com (still on the domain we are migrating off of).  I had membername logout of their 'firstdomain.com' account and try to login as membername@seconddomain.com and we receive a message stating the account doesn't exist.

Any suggestions as to how I can assist our members with migrating off our old domain and onto a new one?

1 answer

1 accepted

0 votes
Answer accepted
Brittany Joiner Community Leader Oct 13, 2021

@Jeff Corbit someone else might know a way to do this with APIs, but I assume you'd need each person to create their Atlassian account with @seconddomain and then you could create an invite link and then share with everyone who needs to join, and they can login to their seconddomain Atlassian account and accept the invite. You can then remove the old domain user from the board.

Thank you, just what I needed!

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Trello

Taco Tuesday: Your favorite Trello blog takeaway

Hello friends! From the community that brought you Welcome Wednesday, Throwback Thursday and Friday Fun, welcome to Taco Tuesday, a weekly discussion about all things Trello. The best part? One Tac...

378 views 14 12
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you