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How to merge two accounts tied to the same email

Tom Hamilton
Tom Hamilton Jan 14, 2022

I appear to have two accounts tied to the same email.  I need to merge them or at least get rid of one.  How do I do that?

 

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Michael Pryor
Michael Pryor Atlassian Team Jan 14, 2022

Can you share more details?  The accounts are tied to email addresses so I want to say what you are describing is not possible, but maybe I don't understand fully or there's a bug!  Happy to help.

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Tom Hamilton
Tom Hamilton Jan 18, 2022

My desired account is tomhamilton69.  I appear to have another account, tomhamilton68, tied to the same email.

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Michael Pryor
Michael Pryor Atlassian Team Jan 18, 2022

You should probably contact us at Trello.com/contact and choose an option that lets you email support and provide access to your account. 

If you want to try to debug in the meantime, if you do have both of those accounts they would not actually be tied to the same email. Each account would have to be a distinct email address. Maybe you can remember the other email you used for the other account. 

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