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How to change an original administrator

Rachel Thomas
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March 14, 2024

Hi, a member of my team is leaving the business and he set up our entire Trello account using his email address. Myself (manager) and other team members are admins on boards but not able to make certain changes as the original team member (Barry) set it all up. I am concerned that when he leaves and his email account is closed by the business, we will have a major issue with Trello and access, so I need to understand how we change him from being the main admin/set up account. We are on the free version and I have tried many ways to do this but not been successful. Yours support would be appreciated. Thanks 

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Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 14, 2024

Rachel, in a free workspace all members are admins of that workspace, so even if your admin leaves, other members can continue to access boards and create new boards. However please note that there maybe private boards in your free workspace that only one employee has access to (free workspace admins do not have access to private boards). If that is the case, you could ask the departing employee to create additional admins on their boards. Here is how to do it:

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