Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,299,838
Community Members
 
Community Events
165
Community Groups

How to avoid Butler rule from executing on cards that are emailed in?

Edited

Hello, 

I currently have a Butler rule to do the following that saves us all a couple steps when we set up cards:

when a card is added to the board by anyone, add member @{username} to the card, and set custom field "Owner" to "{creatorfullname}"

But we are about to start using the email-to-card feature for requests that we receive through an internal form. Since there is no generic "board" or team email, we'll use mine; the result is that all the cards that get emailed in end up with me automatically added to the card and custom field.

Is there any way I can prevent my rule from executing on cards that are emailed in?

Thanks!

2 answers

1 accepted

1 vote
Answer accepted
Hannah Morgan Community Leader Apr 17, 2022

Hi @Olivia Henao ! You could make your trigger conditional so it doesn't apply to all cards on the board. One idea is to create a list called "New Requests" and have all cards that come from email default to that list. For your trigger, it could say "when a card not in list "New Requests" is added to the board".

That's exactly the list we're using for the requests, so this is perfect, thank you! I didn't realize there was a "Not in" option for that trigger. :)

Like Hannah Morgan likes this

Well I've found a "solution" since posting, which is to roll "remove all members" and "clear [Owner]" into another Butler rule I made specifically for emailed cards. It works, but it's not exactly what I'd call efficient haha, so I'll just keep this open if anyone has alternate ideas. :)

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Trello

Taco Tuesday: New years' resolutions with Trello

Congratulations to @Laura Holton , our latest winner of Taco Tuesday! And thanks to @Kristján Geir Mathiesen for sharing the picture of Taco having fun with his new friend  B...

2,396 views 28 41
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you