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How does the licensing work?

Amber Kanholm
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July 7, 2023

Does a license equal access or, is it access plus the capability to edit/add in Trello? Need to determine how many licenses we need to purchase. Only 6 people will need the ability to edit but we will need others to have the ability to open and view items. 

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Alex _ Trello
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 9, 2023

Hey @Amber Kanholm - welcome to the Community.

Our Premium and Standard subscriptions don't have 'licensing', as the system decides what you will pay based on how many billable users you have in the workspace you upgrade.

All boards created in Trello need to sit in a workspace. Upgrading a Workspace is the primary way of upgrading to a paid plan in Trello, and free workspaces can only have a maximum of ten boards open at a time. When you upgrade to Standard or Premium, all users that are considered billable within your workspace will go towards your monthly or annual bill.

Billable users in Standard and Premium are the following:

  • Users that have been added directly to the upgraded workspace
  • Multi-board guests: users that have been added to two or more boards in the upgraded workspace

Single-board guests - users that have been added to one board in the workspace - are not considered billable users. You can read more about how billing works with Standard and Premium here: https://help.trello.com/article/855-how-billing-works-with-trello-business-class

If you have any more questions about billing, you'll need to raise a support ticket as we don't support billing or sales questions over the Community. You can raise a ticket at https://trello.com/contact

When you do this, please make sure the What can we help you with? field is set to 'Billing' or 'Sales'.

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