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How does Trello sync? I lost some changes.

Jay Atlassian Team Oct 29, 2019

I created a Trello board when I had Wifi connectivity.  I used the board on my phone where connectivity was spotty.  When I got home and had Wifi again, I looked at the board on my computer and many of my additions were not there.  I looked at my phone and it was a copy of the board on my computer.  How can I avoid losing changes and additions in the future?

1 answer

0 votes
Torben Atlassian Team Nov 05, 2019

In general, for web/desktop we'd recommend trying to have a stable connection to avoid losing connection to the Trello servers. Some information about that is here: https://help.trello.com/article/778-losing-connection-to-trello-servers

The mobile apps however do support offline capabilities. Feel free to reach out with details via trello.com/contact - We would be happy to take a look.

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