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How do I turn OFF email notifications for Trello when the "watch" feature isn't even selected?

I encouraged 10-20 board members of our nonprofit to use Trello, and now, folks are being spammed with email notifications for any change made to our board whatsoever. The "watch" feature ISN'T selected for the board, lists, or cards, and the Email notifications frequency is even set to NEVER. Is this a bug? Please help!

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Mike Atlassian Team Apr 30, 2020

Hi Ben,


I know you reached out to us directly about this, which is what I would have recommended. This definitely doesn't sound right, so please do let me know on that thread, and we'll be happy to help!

Hi there! we have the same issue and it's been spamming about 30 people. Can you please share how to fix this? It's not a recent thing - we've lived with it & set it to auto-delete since February..

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