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How do I reactivate a guest?

Matt Page June 2, 2023

Hi, I accidentally deactivated a guest on a board (trying to find out how much it would cost to convert them to a member). How do I reactivate them please (as a guest - I've done them as a member, but they only need to be a guest)?


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Victor N
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 5, 2023

Hi Matt, 

I trust that your day is going well. To see them as a deactivated workspace member it seems you added to your workspace while trying to see how much a license seat for them will cost. 

Here's how you can reactivate their account on your workspace member's page:
Click on Members at the left top corner of any board > On the member's page click on Workspace members and then you can reactivate their account just as shown on this screenshot

After reactivating the account, instead of clicking on deactivate, click on Remove instead to remove them from your workspace. This should make them become a single or board guest again.

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