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How do I migrate a Trello board from a private to an Enterprise account?

Robert Alexander October 2, 2017

I had played and built a sizeable board with a personal free Trello account.

My company has now provided me with an Enterprise SSO account which I need to use for work.

I have the new Enterprise account up and running but find no way of migrating my private cards from the private account.

Tried export to JSON in the private account but find no way to import in the Enterprise board.

Mac OS.

Thank you

1 answer

0 votes
Marta Galofre de Alos
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 4, 2017

Hi Robert,

Marta here, from Trello Support.

While we don't have a way to directly merge two different accounts, we do have a workaround you can try.

1. Log into the account you do not wish to use any more. 
2. Use https://trello.com/support/transfer-boards to transfer all of your boards to the account you want to keep. Make sure to use the correct username or email address here, as the original account will lose access to those boards after doing this.
3. Log out of Trello.
4. Log in as the user you wish to keep using, who should now have access to the other user's boards.

Once you've confirmed that the account you intend to use has access to all of the information you need, if you'd like to, you can close the account you no longer want by following these steps: Deleting your Trello account

I hope that helps!

Robert Alexander October 5, 2017

Thank you very much! It worked like a charm!

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