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How do I keep deleted cards (non-recurring) from coming back? They won't stay deleted.

A couple of weeks ago I deleted a few cards on one of my Trello boards. I logged in today, and they were right back. They are not cards with a recurring due date - they have due date attached at all. 

I tried deleting them again, then I logged out. When I logged back in, all the cards I'd just deleted showed up again. 

I don't want to archive, I want to delete. I can't figure out why my deleted cards keep coming back - why they won't stay deleted. 

I appreciate any help on this issue, thanks!

1 answer

0 votes
Teddy Atlassian Team Oct 01, 2018

Hi Elizabeth!

 

It sounds like you might have the card repeater Power-Up enabled. Do you see a link called Repeats in the top right corner of your board?

 

If so, you can use that menu to disable the repeat on those cards. You can read a bit more about the Power-Up here: https://help.trello.com/article/1068-using-the-card-repeater-power-up

 

If you don't actually have that Power-Up enabled, then would you mind reaching out to our Support team directly at https://trello.com/contact, and include a link to one of the cards?

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