How do I get a team member as an admin with full permissions and have the board & team be private?

[Lena Towner]

Hello,
I have a team board that I have 2 individual boards on and I have 1 team member that I have invited and given full admin permissions. She can only see the cards on the board, and not do anything. she was only able to see the board after I made it and the team public.

How do I get her as an admin with full permissions and have the board & team be private?

[Keli · Accepted solution]

Hi Lena, based on your description, it sounds like your colleague may have two Trello accounts and the one they're logged in with isn't the account that is a member of your board.

I recommend asking your colleague to check which account they're logged in with (http://www.trello.com/my/profile) and make sure that's the right one added to the board!