Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

How do I cancel my Business Class charge? I signed wrongly.

Robson De Azevedo Junior August 6, 2020

Please I really need help!

2 answers

0 votes
Vongsawat
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 8, 2020

You can also contact https://trello.com/contact#/ directly to ask about billing support.

Don't get confused by the Ask Question page, that's just to ensure you've gone through any relevant Help pages, to get in contact with actual support is at the very bottom of the Help Page results.

0 votes
Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 6, 2020

Hi @Robson De Azevedo Junior 

Do you mean how do you downgrade from Business Class?

This page can take you through the process - specifically:

Downgrade from Trello Business Class

To downgrade from Trello Business Class, you’ll need to be a team administrator. Either navigate to your team's billing page (https://trello.com/your-team-name/billing) directly, or navigate to your own profile and click on your team's name and the Billing tab.

On the Billing tab, scroll to the bottom of the page. Click the “Cancel Business Class” link to downgrade from Business Class and prevent your card from being billed in the future.

Ste

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events