How I can cancel the free subscription on trello?

[venera_miloshevska]

How I can cancel the free subscription on trello?

I am using Trello for tracking project on university. I needed only to download a csv file of my board and I want to cancel it.

When I am going to workspace settings and then to Billing I cannot cancel it 

[Summer Hogan · Accepted solution]

Hi @venera_miloshevska - Welcome to the community! Are you going to the billing page on the web version of Trello? It won't be available in the app. Just to reiterate on the instructions on the web version, expand the sidebar and click Settings > Billing. Click the "Cancel" link at the bottom of the page (I noticed you have to scroll down to see the "Cancel" button). If this does not work, be advised that after 14 days your free trial will be cancelled if you do not enter a credit card. 

[Summer Hogan]

Hi @venera_miloshevska did this help you? If so, can you please accept my answer as that helps me. Thank you!