Help with my boards disappearing

[CM]

I changed my email address within Profile and Visibility, I then lost access to my current boards.  It seems like by doing this I got a whole new account and lost my old account. How can I restore my boards and previous access?

[Iain Dooley]

@CM Are you using Google to login or a Trello username/password?

[CM]

Hi.  I'm using my Trello credentials to login.

Thanks.

[Iain Dooley]

@CM okay so when you change your email address, it asks you to sign in again with your old address to confirm. The way you would have inadvertently created a new account is most likely by creating a new *Atlassian* account with your new email address, which means your old email address probably still exists as a Trello account.

Have you tried logging into Trello with your old email address?

[CM]

Just as you thought, it was an issue with my new and old email address and how it was configured within the accounts ( a new account was inadvertently created).  it eventually got resolved!  thanks for your follow up.