Hello Epics Power-Up Issues

I enabled the new Hello Epics Power-Up on one of our boards and it's the only one I have enabled since we only have the basic membership. We are having a couple of issues:

  • When I try to use it by adding a child and/or parent, a popup comes up asking me to start my 30-day trial. I'm not sure why I'm getting that at all since it's something I should just be able to use. But, clicking on the button to start the trial, nothing happens either.
  • Other team members are not able to enable it even though they do not have any other Power-ups enabled.

Can someone please help with this?

1 answer

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Hi Dean,

 

I answered your email to Trello Support, but just to close the loop here as well for anyone following along, some of our available Power-Ups are just connector services to third-party tools, and those may require their own subscriptions in order to work. Hello Epics is one of those Power-Ups, and does require a subscription there to use that Power-Up.

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