Hello Epics Power-Up Issues

I enabled the new Hello Epics Power-Up on one of our boards and it's the only one I have enabled since we only have the basic membership. We are having a couple of issues:

  • When I try to use it by adding a child and/or parent, a popup comes up asking me to start my 30-day trial. I'm not sure why I'm getting that at all since it's something I should just be able to use. But, clicking on the button to start the trial, nothing happens either.
  • Other team members are not able to enable it even though they do not have any other Power-ups enabled.

Can someone please help with this?

1 answer

Hi Dean,

 

I answered your email to Trello Support, but just to close the loop here as well for anyone following along, some of our available Power-Ups are just connector services to third-party tools, and those may require their own subscriptions in order to work. Hello Epics is one of those Power-Ups, and does require a subscription there to use that Power-Up.

Suggest an answer

Log in or Join to answer
Community showcase
Bridget Sauer
Published Feb 02, 2018 in Trello

Atlassian User Groups: Trello edition

You’re invited to our first ever Trello User Groups   Good news for current and aspiring Trello enthusiasts! We’re launching Trello User Groups so that you can network, share ideas, solve ...

1,196 views 8 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot