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Has anyone else been charged $400 for no reason?

Zoe Worwag
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 09, 2023

My supervisor just set up an account with Trello and he was unexpectantly charged $400 by them. He didn't sign up for any of the upgraded accounts. Has anyone else had this issue? They don't offer phone support, so I figured I'd see what I can find here.

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Brittany Joiner
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 09, 2023

You can reach out to support on this page: https://trello.com/contact

Sounds like he might have signed up for a trial of the premium features? I'm not sure as even with the trial you don't have to put in a credit card.

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