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Gmail add-on Something Went Wrong

Julie Berriot
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June 11, 2024

Hello 

when installing the chrome Gmail add-on it returns the following error

Gmail add-on Something Went Wrong

I ran several install / un Install 

Is this still linked t the pending dev from Gmail you were mentioning in 2023 or might it be related to another bug source? 

Thanks

Julie

1 answer

0 votes
Mutya A
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 19, 2024

Hi Julie,

We do have an existing bug ticket about the lack of confirmation message when authenticating with the Gmail add-on here: https://jira.atlassian.com/browse/TRELLO-150 

But it looks like this is not related to what you're experiencing as I can see that you still haven't had Trello for Gmail installed in your Trello account. 

I would suggest to install it again using this link: https://trello.com/power-ups/6052d16c340ed23e9da083ed/gmail and configure it.

But first, I would recommend that you clear your cache first or login to your Gmail using incognito mode. For more troubleshooting tips: https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello

I hope this helps, but let us know if you have any questions!
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