Github power up keeps asking for permissions

[Lenka Pitonakova]

Every time I open my Trello board, or come back to an open one after about 15 minutes, the GitHub power up does not pick up my authorization. So instead of seeing my pull requests properly, I see them greyed out without detail and I have to click a button to enable the extension again. After I click the button, the process runs automatically so it does know I already enabled the access before, yet my Trello cards seem not to know that. 

I have already tried disabling and enabling the power up. This happens to me on multiple boards. Looks like a bug with the power up to me - does anybody know if I can do anything to fix this problem?

[Soumyadeep Mandal - SaM]

Hi @Lenka Pitonakova ,

Welcome to the community!

Github requires SUDO permission and as we work in GUI the SUDO permission is asked by authentication!

Please have a look at this article/documentation https://docs.github.com/en/github/using-git/why-is-git-always-asking-for-my-password

Regards,

Soumyadeep

[Lenka Pitonakova]

Thanks but your comment doesn't answer my question. I am asking about the Trello add-on, not about pushing / pulling from git. I can't control how the credentials are being retrieved by the add-on. 

[Soumyadeep Mandal - SaM]

You have to authenticate multiple times if you use GitHub power-up in Trello or anywhere!

Github power-up requires authentication to verify that you are the owner and it was the rule of Linux/Github. so power-up has to authenticate multiple times!

There are more important security issue can occur so to prevent any security issue it requires authentication to verify the owner!

Regards,

Soumyadeep

[Lenka Pitonakova]

Hmm in that case, to me, the power-up simply doesn't work well and it should handle authentications in a better fashion. It's terrible from the usability perspective - especially as it looses the authentication credentials / token every 15 minutes or so.

Bitbucket power-up certainly doesn't have the same issue. 

[Soumyadeep Mandal - SaM]

Hi @Lenka Pitonakova ,

Please have a look at this documentation

https://help.trello.com/article/1023-using-the-github-power-up

you can disable the power-up and enable it again the try to use it. If your problem still exists you want you can ask Trello support HERE

Regards,

Soumyadeep