Fiz o pagamento do plano standard e ainda não estou conseguindo acessar, por que?

[Deleted user]

Estou impossibilitada de fazer alterações no Trello que antes era gratuito, mas agora fiz o pagamento do plano standard e mesmo assim não estou conseguindo acessar 

[Mutya A]

Translate:

I paid for the standard plan and I still can't access it, why?

I'm unable to make changes to Trello, which used to be free, but now I've paid for the standard plan and I'm still unable to access it. 

An upgrade to a plan is a per Workspace upgrade. The board you cannot access belongs to a Free Workspace that exceeds the 10 Collaborator limit. That same Workspace must be upgraded if you'd like to remove the read Only access. 

It looks like you may have upgraded a different Workspace to Standard, which does not affect the board you want to access, if it's from another Workspace. If this is the case, you may need to move your board into your Standard Workspace.

For step-by-step instructions on how to move your board into a Workspace, see: Changing the Workspace to which a board belongs.

For more information: https://support.atlassian.com/trello/docs/cant-find-premium-features/ 

I hope this helps, but let us know if you have any questions!
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[Vronik]

Olá
Mas porque não posso acessar, você da algum erro?
Se nos pudermos ajudar com mais informações, escreva diretamente no suporte do Trello

https://trello.com/en/contact#/

se minha resposta ajudou você,
marque-o como aceito para que outras pessoas que procuram problemas semelhantes possam encontrá-lo com mais facilidade.