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Fee question - guests/observers/public baord

Cara Oliver
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May 22, 2024

Good morning

Can someone please confirm if I will be charged for guests invited as observers to our private board (see image)?

Currently on a premium trial and have an email going out to invite more observers to the board but we cannot pay for them. 

Should I make the board public instead? Will that give free access (no charge to us or them)?

If yes how do I share a public board?

Thank you so muchthumbnail_990C2870-C785-490D-8D36-36A81BFE68A9.jpg

1 answer

1 vote
Caity
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 22, 2024

Single-board guests are always free. Guests on multiple boards will be included in the bill at the same rate as regular Workspace members, regardless of whether or not they're Observers. Someone who views a public board but is not a member of it does not count as a guest.

Since it looks like all of your guests are single-board guests right now, they would not be included in your bill unless you start adding them to additional boards.

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