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Failing to open saved pdf files

carvilla I'm New Here Dec 15, 2021

I'm having problems opening or loading some .pdf files, not all of them. I cannot save the stored pdf file and/or send it elswhere either as the message that I get is that this is .html file. Despite the fact that Trello will only save the files as pdf. I don't see the option to save as an html page. 

I cannot open it on another tab either. 

I follow the same procedure when saving a document (as .pdf file, the only option) and it's annoying that it happens with only some files. Same issue with other browsers.

Grateful for a solution.trello1.PNGtrello2.PNG

2 answers

0 votes
carvilla I'm New Here Dec 17, 2021

I don’t really think it’s a browser problem. The same happens in Chrome, Edge and Explorer.

The main issue here, so it seems, it’s a Trello bug. It saves the the attachment as an html page rather than a .pdf file (the only option). To make matters worse it happens with some attachments only.

0 votes
Vero Rivas Community Leader Dec 17, 2021

Hi @carvilla 

   Sorry but I don't really understand your problem, it seems more like a browser bug than Trello

Cheers

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