Ever since I updated to Atlassian account, I can't login on desktop app

Len Yeh May 11, 2020

Now, when I open up the Trello app, I can go to the login page. When I type in my email, it automatically hides the password field and says "Log in with Atlassian"

However, if I click on that, it just reloads the app and takes me back to the welcome page (screenshot)

Screen Shot 2020-05-11 at 11.05.53 PM.png

When I log in on a browser with the same credentials and steps, it works.  

1 answer

1 accepted

1 vote
Answer accepted
Len Yeh May 11, 2020

Of course I resolved it after posting this question to the community.

Update to the app in App Store resolved it. I realized it was one place I hadn't checked yet. 

Grigory Salnikov
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 11, 2020

Hi @Len Yeh 

This is the way it usually works :)

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events