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Encountered Error. Cannot access Trello

tim.arnold
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December 1, 2022

For a fraction of a second, I can see my home screen, but then it goes blank and I get this error code:

Error: Can't find variable: ResizeObserver.
Error info: 
m@https://a.trellocdn.com/prgb/dist/app.756510fb46232d35bdd1.js:1:803128
div
Qi@https://a.trellocdn.com/prgb/dist/app.756510fb46232d35bdd1.js:1:712478
div
c@https://a.trellocdn.com/prgb/dist/app.756510fb46232d35bdd1.js:1:536021
je@https://a.trellocdn.com/prgb/dist/app.756510fb46232d35bdd1.js:1:699192
u@https://a.trellocdn.com/prgb/dist/app.756510fb46232d35bdd1.js:1:525458
Sn@https://a.trellocdn.com/prgb/dist/app.756510fb46232d35bdd1.js:1:720739
Cn@https://a.trellocdn.com/prgb/dist/app.756510fb46232d35bdd1.js:1:731113
s@https://a.trellocdn.com/prgb/dist/ltp.76d244203ee91e9328c7.js:2:1383484
qn@https://a.trellocdn.com/prgb/dist/app.756510fb46232d35bdd1.js:28:1542791.

 This began happening a couple days ago, but I don't access Trello daily.

1 answer

0 votes
Rodolfo Moreira
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 6, 2022

Hey, Tim Arnold!

Welcome to the Atlassian community! I hope you’re enjoying Trello.

Are you using Trello in a web browser or a desktop app?

If you're in the web browser, we need to make sure we’re starting with a clean slate first.

Please see the article Troubleshooting browser issues with Trello for detailed instructions on troubleshooting any problems with Trello in the browser.

If you're using the desktop/mobile app, could you please uninstall the app and install it again, but before make sure to follow the instructions here:

If the steps above don't work, please submit a new ticket with us so we can continue investigating from there.

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