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Emailing to all contacts on a board

Vanessa Rodriguez December 9, 2020

When I set up a card button using Butler, I said for it to email everyone on the board, however, we are not getting the emails. 

Also, how do I make a comment go to everyone on the board? 

We were not getting those either. 

 

Thanks! 

1 answer

0 votes
Michael Pryor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 9, 2020

Comment to everyone on board = @board

The Butler emails we probably need some screenshots to figure it out...

Vanessa Rodriguez December 10, 2020

When I did the @board no one got the message. 

Maybe because they are showing as a guest? 

board.jpg

Vanessa Rodriguez December 10, 2020

This is what I'm trying to do done button.jpg

Michael Pryor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 14, 2020

Under the "Content" Section in Butler there is an action to "send email notification" and if you click on "to" you can change it to be all members of the board.  That seems easiest.

Vanessa Rodriguez December 14, 2020

I did, and no one got the emails.

Im not sure what else to do.

Michael Pryor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 14, 2020

HI, I checked on the backend and it doesn't look like you actually executed the "send email notification" butler rule.  Can you try it again?

Notice I'm suggesting a different action, NOT post comment.  I.e. you do not need to use @board for this.

Vanessa Rodriguez December 15, 2020

It worked! this time the team did get the emails! 

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