Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Email notifications not working - changed email frequency


A week or two ago I changed the frequency I receive Trello email notifications and it stopped sending them to me altogether, even though I changed it back to hourly reminders.

I ran a notification test which was successful and seemed to get them through again, but they've stopped again.

I've checked with our in-house Tech and nothing is being caught in our spam filter & I've run another notification testthis morning which came through successfully.

Please could you help resolve this.


1 answer

0 votes
Cody C. Atlassian Team Jul 30, 2021

We enabled a feature flag recently that was causing some trouble with a small percentage of email notifications. It sounds like you may have been caught up in that. We have since rolled that change back, so email notifications should be sent normally for you now.

If you're still having trouble, please get in touch through and we can help troubleshoot further!

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Trello

Taco Tuesday: New years' resolutions with Trello

Congratulations to @Laura Holton , our latest winner of Taco Tuesday! And thanks to @Kristján Geir Mathiesen for sharing the picture of Taco having fun with his new friend  B...

2,351 views 28 40
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you