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Email not recognized, husband invited me to our shared boards, non shared boards still missing.

After not signing in for months, I attempted to login to my non-business Trello account. Email was not recognized even though my login information was saved by both Google and LastPass. Husband was able to login to his Trello and invite me to our shared boards. My non-shared boards are still missing. Any suggestions on how to get my personal boards back?

1 answer

1 vote

You should contact support.  I suspect you had more than one email attached to your account, and now that we consolidated emails to a single email per account your old account is connected to a different email address than the one you are using.  Support can look that up: https://trello.com/contact

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