Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Email not recognized, husband invited me to our shared boards, non shared boards still missing.

Diane Schofield July 28, 2021

After not signing in for months, I attempted to login to my non-business Trello account. Email was not recognized even though my login information was saved by both Google and LastPass. Husband was able to login to his Trello and invite me to our shared boards. My non-shared boards are still missing. Any suggestions on how to get my personal boards back?

1 answer

1 vote
Michael Pryor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 28, 2021

You should contact support.  I suspect you had more than one email attached to your account, and now that we consolidated emails to a single email per account your old account is connected to a different email address than the one you are using.  Support can look that up: https://trello.com/contact

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events