E-Mail reply as a new card

Florian Wüst October 17, 2017

Hi,

we are using the function "Email to Board" to automatically add cards to our board. At the moment Trello recognize E-Mail replies and puts them as a comment to the existing card.

Is it possible to change the configuration, so that every mail even replies create a new card on the board?

 

Best Florian

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Caity
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 18, 2017

Hi Florian,

Unfortunately, there isn't a way to change that configuration. Replies to an email that's already on the board as a card will be added as comments on that card.

Florian Wüst October 19, 2017

Thanks Caity for the information!

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