Due date notification

[Dussart]

I created an automation :
when a due date changes by anyone, notify by mail with the boardname, the cardname, the user and the new duedate.

Is it possible to add this information : the previous due date, before the user changed the due date.

[Brittany Joiner · Accepted solution]

@Dussart i don't know how you could log the previous value, but you could set a rule that every time the due date is set to post a comment with the value, so that you can essentially look at the comments to see a history.

Also, depending on how you're using due dates, you could also use the Amazing Fields Power-Up to create a due date field, and then use the setting to "log activity updates" of that field, which will post comments every time that field is changed showing what it was before and what it was changed to. 

[Brittany Joiner]

@Dussart if you found this helpful, would you mind accepting the answer so folks who are looking for the same thing can see there's an answer in this thread?

[Vikrant Yadav]

Hi @Dussart  Welcome to Atlassian Community!

Yes, you can get previous due date value using changelog smartvalue : 

Previous Date : {{#changelog.duedate}}{{from}}{{/}}

[Dussart]

Hi @Vikrant Yadav 

Could you help me more, i tried to enter your formula but it doesn't work.

There is something i don't understand.

Thank you in advance for your support

[Vikrant Yadav]

@Dussart  Not sure why it's not working for you. If you share the flow screenshot,I can help you out. I tested on my instance, it's working fine. 

[Dussart]

Here are my automation and the mail i received

[Brittany Joiner]

@Vikrant Yadav i think you might be explaining Jira and this user is asking about Trello?

[Vikrant Yadav]

Thanks @Brittany Joiner  it’s my mistake. 

[Dussart]

Hi

is there a solution for my trello issue ?

[Vikrant Yadav]

@Dussart  You can try the solution suggested by @Brittany Joiner 

I have never used Trello automation.