Due date automation works sometimes, but not always

Shelley Barendregt
Contributor
January 6, 2025

Hi!

I have a board which I use as a content calendar for my social media accounts. For example, there is a list called 'Instagram', and each card has a due date (the posting date). I have set up an automation that moves the card from the list 'Instagram' to the 'Instagram archive' list in the same board the moment the card is due. 

This has worked correctly for a long time, however, recently it sometimes moves the card, and sometimes it doesn't. There are no errors in the activity log, it seems like Trello just overlooks the card somehow. Which is really strange seeing as I have not edited the automation, so there is no reason it should stop working sometimes, but works other times.

Is this a known issue? 

1 answer

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Mara _bitvoodoo ag_
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January 6, 2025

Hi @Shelley Barendregt 

As far as I know, there is currently no known automation issue with Trello. However, I see you're on the free plan. The free plan has a limit of 250 automation runs per month (see link). So maybe you're sometimes running over the limit of automation runs on your platform?

Best wishes,
Mara

Shelley Barendregt
Contributor
January 6, 2025

Hi Mara, thanks for your reply! I have checked those as well, but the activity log says I have used only 6% automation runs and 1% of the operations quota, so that can't be it. It also randomly moves one card on the due date and not another, so it's not like it doesn't work after a certain moment for the rest of the month until it resets.

Mara _bitvoodoo ag_
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January 21, 2025

Hi @Shelley Barendregt

Were you able to solve this issue in the mean time? What was the problem?

Best wishes,
Mara

Shelley Barendregt
Contributor
January 21, 2025

Hi @Mara _bitvoodoo ag_ , no, unfortunately this is still an unsolved problem. :( 

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