Does un-watching a board/card turn off direct at-notifications or not?

[Hilary Caws-Elwitt]

Hi,

https://help.trello.com/article/793-receiving-trello-notifications says that "at any time" you will get a notification if you are mentioned in a comment. But my boss says she is not getting notifications on my board even when I @ mention her, even though she gets notified when I mention her on other boards. Can you confirm whether she should be receiving notifications even if she un-watched my board? Thanks!

[Mike]

Hi Hilary,

Yes, she should still be receiving notifications for an @mention, regardless of Watch status. Did she possibly leave the board, rather than stop Watching it? We'll be happy to look a little more closely, including checking our email logs if you'd like, via https://trello.com/contact!

[Hilary Caws-Elwitt]

Thanks, Michael! I'll follow up with her. I appreciate the answer!