Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Does un-watching a board/card turn off direct at-notifications or not?

Hi,

https://help.trello.com/article/793-receiving-trello-notifications says that "at any time" you will get a notification if you are mentioned in a comment. But my boss says she is not getting notifications on my board even when I @ mention her, even though she gets notified when I mention her on other boards. Can you confirm whether she should be receiving notifications even if she un-watched my board? Thanks!

1 answer

0 votes
Mike Atlassian Team Jun 21, 2019

Hi Hilary,

 

Yes, she should still be receiving notifications for an @mention, regardless of Watch status. Did she possibly leave the board, rather than stop Watching it? We'll be happy to look a little more closely, including checking our email logs if you'd like, via https://trello.com/contact!

Thanks, Michael! I'll follow up with her. I appreciate the answer!

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Trello

📹 What is Trello?

Hello Community!  My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...

330 views 10 22
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you