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Direct Notifications Upon Tagging Users

Disappointed in Trellos standard notifications system.

 

All I want/need is when @User is tagged, an email is sent to user@email.com ETC for the users we have in our network!

 

Any ideas?

1 answer

0 votes
Torben Atlassian Team Oct 01, 2018

if you @ mention another user, Trello will always notify the user in question. However each user is in control of their own notifications and can choose, if they want an email notifications or if they are happy with only receiving notifications within Trello itself. There is no way to force an email notification to another user within Trello: https://help.trello.com/article/793-receiving-trello-notifications

Thanks! However, How can I ONLY receive @User / tag emails & not emails related to other items... We are getting too many emails from trello as is, so I turned everything off.. Can you help me turn the right options on so we only get this 1 tag email notification? Appreciate your time Torben

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