Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Desktop client doesn't log in automatically on startup (2.12.4)

I believe it is after the last update, but the Trello desktop client, 2.12.4) doesn't log in automatically on startup now.  I have to click a login button after the program starts with Windows.  Is this a design change or a setting I haven't found yet?

1 answer

1 accepted

3 votes
Answer accepted

Hi @David Shower - 
Apologies for the disruption. You're experiencing a known issue in the latest version of the Trello app. Our engineers are working on a fix that will be released soon. 

I'm experiencing this too on both macOS and Windows. Glad to hear a fix is underway.

Me too. Hope to see the issue solved soon. Thanks.

The latest desktop version 2.12.5 (just released today) should fix this. Can you download and install this version and let me know if you still have trouble staying logged in? Thanks!

Like David Shower likes this

I'll try on macOS later today but it doesn't look like 2.12.5 is out on Windows yet?

I got mine updated from the Windows Store and it is 2.12.5.  It did log in automatically when the program shut down during update and I manually restarted.  I'll report back in the morning after a computer shut down and restart.

I've just updated to 2.12.5 on Windows 10 through Windows store and rebooted my pc. It works fine now. Thanks for the quick fix.

Startup this morning was back to the usual functionality, started full screen and logged in.  Thanks Andrea.

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events