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Desktop client doesn't log in automatically on startup (2.12.4)

David Shower December 2, 2021

I believe it is after the last update, but the Trello desktop client, 2.12.4) doesn't log in automatically on startup now.  I have to click a login button after the program starts with Windows.  Is this a design change or a setting I haven't found yet?

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Andrea Crawford
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 2, 2021

Hi @David Shower - 
Apologies for the disruption. You're experiencing a known issue in the latest version of the Trello app. Our engineers are working on a fix that will be released soon. 

David Goodman December 4, 2021

I'm experiencing this too on both macOS and Windows. Glad to hear a fix is underway.

Anders Vedersø December 7, 2021

Me too. Hope to see the issue solved soon. Thanks.

Andrea Crawford
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 8, 2021

The latest desktop version 2.12.5 (just released today) should fix this. Can you download and install this version and let me know if you still have trouble staying logged in? Thanks!

Like David Shower likes this
David Goodman December 8, 2021

I'll try on macOS later today but it doesn't look like 2.12.5 is out on Windows yet?

David Shower December 8, 2021

I got mine updated from the Windows Store and it is 2.12.5.  It did log in automatically when the program shut down during update and I manually restarted.  I'll report back in the morning after a computer shut down and restart.

Anders Vedersø December 9, 2021

I've just updated to 2.12.5 on Windows 10 through Windows store and rebooted my pc. It works fine now. Thanks for the quick fix.

David Shower December 9, 2021

Startup this morning was back to the usual functionality, started full screen and logged in.  Thanks Andrea.

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