Deleted Workspace by mistake

Nadjib BELLOUNDJA
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November 12, 2024

Hello, I deleted a workspace by mistake

 

And now when I try to access the boards URL, I get the message

"Board not found The board you're looking for may have been deleted or the URL might have a typo. Check that you have the correct link or contact the board admin for help."

 

I know that deleting a workspace is permanent but I have also read that the boards of the deleted workspace should still be found inside the "Close boards" section (from the community forum), but I cannot find the boards either there.

 

I don't event know how to raise a support ticket, because the atlassian website redirects me to the community when I try to raise a ticket (I choose "Technical issue" then I get the choice between "Explore the community" and "View Documentation" but no option at all to contact the support).

 

Screenshot 2024-11-12 at 11.13.34.png

 

So my question : 

- how to access the boards of the deleted workspace ?

- how to contact someone from support ?

 

Many thanks

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Nadjib BELLOUNDJA
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 12, 2024

I managed to find a solution

The board was created by another trello account, that's why I couldn't find it inside the "View closed board section"

So the solution was to go to the Trello account which created the board, select "View closed boards" and then restore the boards to another workspace.

 

I would like to close this ticket, but there is no button to do so.

Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 13, 2024

Hello, Nadjib

Glad you were able to find. If anyone else need help on this, you can check this page
https://support.atlassian.com/trello/docs/reopening-a-closed-board/

Kind Regards
Alisson
Trello Team

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