Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Cross platform member matching

We have a cross/multi platform tool and have started to add Trello.

In order to match users across the multiple platforms we match on email address. What are the scopes/permissions necessary in order to obtain the email addresses of members of an organisation.

We can currently obtain the members, but the email address is null... I imagine as part of GDPR/privacy requirements... We previously had a similar issue with Jira Cloud (another Atlassian product) and went through a process to obtain access to email addresses. What is the process for Trello?

1 answer

0 votes

Hi Grover,

Correct, as Trello accounts are owned by the relevant users themselves, we do not make the registered email addresses available to other users. You can still search for them in the UI (when adding a member to a board or team) and we'll provide the matching user.

Feel free to reach out to trello.com/contact from your registered email address, so we can take a look at your team from our end for a more specific answer.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Trello

Taco Tuesday: Your favorite Trello blog takeaway

Hello friends! From the community that brought you Welcome Wednesday, Throwback Thursday and Friday Fun, welcome to Taco Tuesday, a weekly discussion about all things Trello. The best part? One Tac...

211 views 10 9
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you