On my phone, I am not able to change covers or tag myself (just myself, I can tag everyone else) on any cards on the Trello App. On my desktop App and on the website this works fine, but on my phone it doesn't. My colleagues are all having the same issue. Has anyone else encountered these issues? Can this be fixed?
Thanks in advance!
Hi @Ana Santos ,
Welcome to the community!
Please read this article https://blog.trello.com/card-covers-and-colors
Basically, in mobile the app takes some time to cache (depending upon your internet connectivity) the cover images, once it loaded then from next time onwards it will show up instantly when you open the board.
As you can see below, the cover option doesn't come up at all in the card. And if I had a cover already, the app only lets me remove it, not change it.
Additionally, I can't tag myself, as mentioned previously. Is this a bug then? Can these things be fixed?
Hi @Ana Santos
Basically, Cover options are not available in the mobile version yet!
This means that you can use full functionality from pc/mac but you can only view the cover from a mobile you won't be able to edit the cover from mobile.
And if you want to tag yourself in a card just click on the member button and add yourself.
Hello Community! My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events