Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Covers and tag not working on Trello Phone App

On my phone, I am not able to change covers or tag myself (just myself, I can tag everyone else) on any cards on the Trello App. On my desktop App and on the website this works fine, but on my phone it doesn't. My colleagues are all having the same issue. Has anyone else encountered these issues? Can this be fixed?

Thanks in advance!

Ana

2 answers

Hi @Ana Santos ,

Welcome to the community!

Please read this article https://blog.trello.com/card-covers-and-colors

Basically, in mobile the app takes some time to cache (depending upon your internet connectivity) the cover images, once it loaded then from next time onwards it will show up instantly when you open the board.

Hi there,

As you can see below, the cover option doesn't come up at all in the card. And if I had a cover already, the app only lets me remove it, not change it.

Screenshot_20201111_111333_com.trello.jpg

Additionally, I can't tag myself, as mentioned previously. Is this a bug then? Can these things be fixed?

Thank you,

Ana

Like Soumyadeep Mandal likes this

Hi @Ana Santos 

Basically, Cover options are not available in the mobile version yet! 

This means that you can use full functionality from pc/mac but you can only view the cover from a mobile you won't be able to edit the cover from mobile.

And if you want to tag yourself in a card just click on the member button and add yourself.

Hi,

I want to tag myself in a comment, for example, not add myself as a member of the card, however on the mobile app this doesn't work. 

Where can these issues be reported so that these features get added in the future?

 

Thanks,

Ana

Like Soumyadeep Mandal likes this

@Ana Santos ,

You can't tag yourself in the comments!

The feature may available in the future!

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Trello

📹 What is Trello?

Hello Community!  My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...

836 views 14 30
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you