Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Content Disappearing from Card

We're using a card as a virtual sign-up sheet. The card uses a template that has 9:00, 9:15, etc. People will edit the card to sign up by a time, then save their sign-up. Later their sign up will disappear, even if other people have not entered the card since they signed up. The template data remains untouched.

We really don't think it's user error; it's been working for four months, it's just this past month that it's become a problem. And it's rare to accidentally/unknowingly delete just one piece of data as opposed to the whole card. Plus the whole, data disappears without anyone having entered the card since the data was entered, thing.

Any insights as to what might be going on? 

1 answer

0 votes
Iain Dooley Community Leader Aug 21, 2020

@Holly Anderson there might be some automation applied that's causing cards to reset, can you look in your Butler command log to see if anything is running?

Also, can you provde a screencast eg. from to show this happening?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Trello

📹 What is Trello?

Hello Community!  My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...

846 views 14 30
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you