Welcome to the Community! To contact Trello you have to raise a ticket, there is no way to directly email them. If you follow the link you've attached and scan down to Contact Support you can then choose several options from the dropdown 'What can we help you with?'
This will open up a wider number of options for you to fill in a description and upload any documents that may help with your issue alongside the page link and adding other members who may need to monitor the ticket.
I hope this helps but if you have any other questions just ask away 😃
All the best,
No worries at all Nico. So when you click the support button the page won't reload but instead drop down a new list of options but it's strange it is doing nothing.
Do you have another web browser or an incognito mode you could go into and try again? And perhaps clear your cache just in case?
I've tried to recreate the issue both logged in and out of Trello on Safari and Chrome in private and public but each time I do get the button to work so it makes it even more mysterious! Let's kick off with the above and see where we get to 😃
I think I figured it out. Something about the WiFi connection we are on is preventing us from getting that pop-up with additional options. I am going to contact our internal Technology team now to see if they can help troubleshoot why that WiFi connection is blocking us from getting to the support page.
Congratulations to @Laura Holton , our latest winner of Taco Tuesday! And thanks to @Kristjan Geir Mathiesen - Origo for sharing the picture of Taco having fun with his new friend...
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