Combine two accounts for biling - one is under AUD and one is under US. We need these both under AUD

FOM PALM BEACH January 8, 2025

Hello,

Our business has 2 trello accounts, both under different email addresses. 

Is there a way we can combine these under the same account for biling? One is currently being charged in US and one is AUD. We are needing both in AUD. 

Thank you 

2 answers

0 votes
FOM PALM BEACH January 15, 2025

I have gone in and tried to complete the questions and theres no button to proceed?
Is there someone I can contact via phone? 


Also we are not recieving notifications when theres a reply to this chain, why would this be? 

Screenshot 2025-01-16 141718.jpg

0 votes
Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 10, 2025

Hello Team

Welcome to the community

Could you please reach out to our Customer Assistance team by submitting a request at https://support.atlassian.com/contact/#/? They’ll be able to look into this situation and see if there's a solution available

Kind Regards
Alisson
Trello Team

FOM PALM BEACH January 15, 2025

I have gone in and tried to complete the questions and theres no button to proceed?
Is there someone I can contact via phone? 


Also we are not recieving notifications when theres a reply to this chain, why would this be? Screenshot 2025-01-16 141718.jpg

Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 16, 2025

Hello, Team

I just made a test, can you try again?

Open the link https://support.atlassian.com/contact/#/

Make sure you are logged on your account
select Billing > Payments > Type your question and there's a submit button below

cd50873d-3f89-44c7-bdfd-3347a2d725fd.jpeg


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