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Charging fees, but you can't talk to a human

Matt April 30, 2021

I've spent the day organising Trello ahead of the coming charges being announced.

It seems poor to me that we can't ask questions of someone who works at Trello.

Will this change (does Trello / Atlassian plan to provide paying customers with some way of speaking to staff or will we have to rely on a 'community')?

1 answer

0 votes
Stuart Capel - London
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 30, 2021

Hi @Matt 

You can raise a support ticket here

https://trello.com/contact#/

(Fourth option)

Matt April 30, 2021

Ah, thanks Stuart.

Like Stuart Capel likes this

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