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Change back to free account

I have been trying without success to find this billing link, so please respond with directions on how to make sure that my account is NOT charged the yearly fee.  I only see that I am on the free account, so please show me where I'm being charged, so I can change it before the deadline.

2 answers

Hi @Alicia Owens ,

Welcome to the community!

To downgrade from Trello Business Class, you’ll need to be a team administrator. Either navigate to your team's billing page (https://trello.com/your-team-name/billing) directly or navigate to your own profile and click on your team's name and the Billing tab.

On the Billing tab, scroll to the bottom of the page. Click the “Cancel Business Class” link to downgrade from Business Class and prevent your card from being billed in the future.

For more information VISIT HERE

Regards,

Soumyadeep

0 votes
DPK J Community Leader Jan 16, 2021

@Alicia Owens Welcome to the community

Please check this link - https://trello.com/your/billing

Hi, when I go to the team page it tells me to click the button to upgrade to business class.  There is no billing tab.  So why am I getting an email saying they will charge my account if I don't downgrade?  I need answers please.

Business page.JPG

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