Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Card repeater not opening for entire week

Steve Hadley August 25, 2024

I have used the card repeater power up for many years and every now and then when I would click on the "repeats" button it would say "It looks like something went wrong". I would wait a few days and it would start working again. Now it is not working at all, I have waited 1 week so far and still can't open it.

 

 

Screenshot 2024-08-26 092517.png

 

 

 

I'm unsure if this is a system wide issue or specific to my account. How can I edit my repeater cards?

 

The console output when the error occurs is 

{
"message": "Error fetching recurrences",
"statusCode": 449,
"reason": "449 - {\"path\":\"cards\",\"originalMessage\":{\"message\":\"Requested too many cards, please limit\",\"error\":{\"name\":\"API::TooManyCardsRequested\",\"message\":\"Requested too many cards, please limit\",\"stack\":\"API::TooManyCardsRequested: Requested too many cards, please limit\\n at checkLimits (/opt/service/app/api/1/mixins/cardsMixinFactory.js:50:31)\\n at Object.fx (/opt/service/app/api/1/mixins/cardsMixinFactory.js:700:25)\\n at async BoardHandler.handleRequest (/opt/service/app/api/1/handler.js:674:20)\\n at async addPaths (/opt/service/app/components/api.js:264:30)\\n at async getPathDependencies (/opt/service/app/components/transformer.js:90:9)\\n at async Promise.all (index 1)\\n at async transformMany (/opt/service/app/components/transformer.js:142:77)\\n at async Object.transformOne (/opt/service/app/components/transformer.js:163:25)\\n at async Object.fx (/opt/service/app/api/1/board.js:838:42)\\n at async BoardHandler.handleRequest (/opt/service/app/api/1/handler.js:674:20)\\n at async BoardHandler._runHandlerWithRequest (/opt/service/app/api/1/handler.js:831:28)\"}},\"originalStatus\":403}"

2 answers

0 votes
Jireh
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 27, 2024

Hi there, sorry to hear you are having trouble with Card Repeater.

Is it possible that your board has many archived cards (in the thousands)? This error may be caused by that.

Steve Hadley September 25, 2024

Hi, apologies for the late reply. Yes this was the issue, I ended up deleting them via the API and the repeater started functioning again. I wanted to close this post but I don't see an option.

0 votes
Steve Hadley August 25, 2024

The console output when the error occurs is 

 

{
"message": "Error fetching recurrences",
"statusCode": 449,
"reason": "449 - {\"path\":\"cards\",\"originalMessage\":{\"message\":\"Requested too many cards, please limit\",\"error\":{\"name\":\"API::TooManyCardsRequested\",\"message\":\"Requested too many cards, please limit\",\"stack\":\"API::TooManyCardsRequested: Requested too many cards, please limit\\n at checkLimits (/opt/service/app/api/1/mixins/cardsMixinFactory.js:50:31)\\n at Object.fx (/opt/service/app/api/1/mixins/cardsMixinFactory.js:700:25)\\n at async BoardHandler.handleRequest (/opt/service/app/api/1/handler.js:674:20)\\n at async addPaths (/opt/service/app/components/api.js:264:30)\\n at async getPathDependencies (/opt/service/app/components/transformer.js:90:9)\\n at async Promise.all (index 1)\\n at async transformMany (/opt/service/app/components/transformer.js:142:77)\\n at async Object.transformOne (/opt/service/app/components/transformer.js:163:25)\\n at async Object.fx (/opt/service/app/api/1/board.js:838:42)\\n at async BoardHandler.handleRequest (/opt/service/app/api/1/handler.js:674:20)\\n at async BoardHandler._runHandlerWithRequest (/opt/service/app/api/1/handler.js:831:28)\"}},\"originalStatus\":403}"
Rafael Dill
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 25, 2024

Hey Steve,

We did have received a bunch of tickets about the same issue with the Card Repeater returning "It looks like something went wrong", but our development team has already corrected this a few weeks ago.

Can you please let us know if the issue is still happening on your end?

Steve Hadley September 25, 2024

Hi Rafael, 

 

The 

Requested too many cards, please limit

 message was accurate, I used the API to delete all my archived repeaters (that went back to 2016!!!) and it started functioning again. 

 

I think this will pop up a lot in the future for people who use this power up, because it archives the cards and they build up in the background.

Like Rafael Dill likes this
Rafael Dill
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 26, 2024

I was about to ask if you did have too many archived cards with repeats, because that was one of the things that was causing the error message you've seen there. But glad to know that after removing them it's working as intended again!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events