Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Cannot view comments from another member

Suzi I'm New Here Dec 07, 2020

Hello, I am having trouble viewing comments on cards that another colleague has made. 

I did notice that there has been a few people with this problem too. I tried a different browser and this did not work. My colleague has ensured he saved the comments and can access on his log in but not mine. 

Is it the case of several log ins? Please can you advise.

Frank Comments - Trello.pngSuzi Comments - Trello.PNG

1 answer

Hi @Suzi ,

Welcome to the community!

The screenshot that you provided clearly shows that no one has commented on this specific card!

Can you provide another screenshot of another user who can see the comments that you can't?

You can ask your colleague to send a screenshot of what he/she can see on the card to verify!

Because as far as I know, it's not possible that If someone commented on a card and another user can't view it!

On a board, minimum permission was given as a viewer who can view anything on a board!

Suzi I'm New Here Dec 07, 2020

Hi Soumyadeep,

Thank you for your prompt reply. 

I understand now thank you. I take it the user that makes amendments to the card (not comments) only can see what they are?

I will check with another colleague later this afternoon and get back to you. 

Like Soumyadeep Mandal likes this

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Trello

Introducing: A Whole New Trello

After a decade of growing the most ubiquitous visual framework for productivity and project management, we are evolving Trello’s boards, lists, and cards model to bring context to content and help te...

571 views 23 21
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you