Cannot login in and don't receive new link

[An Krus]

Hello,

I cannot log in into Trello anymore. And Trello doesn't recognize my email address anymore.

What can I do?

[Laura Holton _ACE Rotterdam_ · Accepted solution]

Hi @An Krus 👋

Welcome to the Community! I'm sorry to hear you're having difficulties with Trello, I'd recommend raising a support ticket with Trello so they can't help resolve this issue as soon as possible for you. You can contact them here >> https://trello.com/en-GB/contact#/

I hope this helps but if you have any other questions just ask away 😃

All the best,

Laura

[An Krus]

Hi @Laura Holton _ACE Rotterdam_ ,

I cannot log in and therefore I don't know how to reach Trello asking for support.

Warm regards,

Anja

[Laura Holton _ACE Rotterdam_]

Hi @An Krus

I've just double checked and you should be able to raise a ticket without logging in to Trello, please see the below screenshot:

Let me know how you get on 😃

[An Krus]

@Laura Holton _ACE Rotterdam_

Thank you for your super fast support!! 

[An Krus]

Great, will do that.

Thanks a lot @Laura Holton _ACE Rotterdam_ !

[Laura Holton _ACE Rotterdam_]

No worries, glad I could help! Fingers crossed you can access your account soon 😊