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Cannot login in and don't receive new link

Hello,

I cannot log in into Trello anymore. And Trello doesn't recognize my email address anymore.

What can I do?

1 answer

1 accepted

1 vote
Answer accepted
Laura Holton Community Leader Jun 10, 2021

Hi @An Krus ๐Ÿ‘‹

 

Welcome to the Community! I'm sorry to hear you're having difficulties with Trello, I'd recommend raising a support ticket with Trello so they can't help resolve this issue as soon as possible for you. You can contact them here >> https://trello.com/en-GB/contact#/

I hope this helps but if you have any other questions just ask away ๐Ÿ˜ƒ

All the best,

Laura

Hi @Laura Holton ,

I cannot log in and therefore I don't know how to reach Trello asking for support.

 

Warm regards,

Anja

Laura Holton Community Leader Jun 10, 2021

Hi @An Krus

I've just double checked and you should be able to raise a ticket without logging in to Trello, please see the below screenshot:

Screenshot 2021-06-10 at 15.41.13.png

Let me know how you get on ๐Ÿ˜ƒ

@Laura Holton

Thank you for your super fast support!! 

Like โ€ข Laura Holton likes this

Great, will do that.

Thanks a lot @Laura Holton !

Like โ€ข Laura Holton likes this
Laura Holton Community Leader Jun 10, 2021

No worries, glad I could help! Fingers crossed you can access your account soon ๐Ÿ˜Š

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